At Dowmano, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding that information.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, shipping and billing address, phone number, and email address.
- Payment Information: Payment card details and billing information (processed securely by our payment providers).
- Order & Product Data: Purchase history, preferences, and interactions with our website.
- Technical Data: IP address, browser type, device identifiers, and website usage via cookies and analytics tools.
We collect this information when you:
- Place an order
- Contact customer service
- Browse or interact with our website
- Subscribe to our marketing or newsletters
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you regarding orders or support
- Improve our website, products, and customer experience
- Send occasional marketing updates (only with your consent)
We do not sell or rent your personal data. We may share information only with trusted third parties necessary to fulfill your order (e.g., shipping providers, payment processors), or when required by law.
3. Data Security
We take your data privacy seriously. Our safeguards include:
- Secure servers and encrypted communication (SSL/TLS)
- Firewall protection and regular security audits
- Limited access to your data by authorized personnel only
However, no online system is 100% secure. We encourage you to protect your login information and use secure devices.
4. Cookies
Our website uses cookies to:
- Enhance your browsing experience
- Analyze website traffic and behavior
- Remember preferences and saved products
You can disable cookies in your browser settings, but some features of the website may not function properly.
5. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Withdraw consent to marketing communications
- Request details on how we use your data
To exercise any of these rights, please contact us at [email protected].
6. Changes to This Policy
This privacy policy may be updated from time to time to reflect changes in our practices or legal requirements. The most current version will always be available on our website. We encourage you to review it periodically.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: [email protected]
We are committed to protecting your privacy and appreciate your trust in Dowmano.