At Dowmano, we take your privacy seriously and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, store, and share your information when you interact with our website, https://dowmano.com (“Site”), and informs you of your privacy rights.
1. Information We Collect
We may collect the following categories of information:
- Personal Information: Name, billing and shipping addresses, email address, phone number.
- Payment Information: Credit/debit card details and billing data—processed securely via third-party payment providers.
- Order & Product Data: Purchase history, preferences, and interactions with our products or services.
- Technical Data: IP address, browser type, device identifiers, and usage details collected through cookies and analytics tools.
We collect this data when you:
- Make a purchase on our website
- Contact customer service
- Subscribe to newsletters or marketing communications
- Browse or engage with the Site
2. How We Use Your Information
We use your personal data to:
- Process, fulfill, and manage your orders
- Communicate with you about your orders or customer support requests
- Improve our website, services, and customer experience
- Send promotional emails, only if you have opted in
We do not sell or rent your personal information. We only share your data with:
- Trusted service providers (e.g., payment processors, shipping partners) necessary to complete your transactions
- Government or legal entities when required to comply with applicable law
3. Data Security
We implement security measures to help protect your data, including:
- SSL/TLS encryption for secure data transmission
- Firewall protection and regular vulnerability assessments
- Restricted access to personal data, granted only to authorized personnel
While we strive to safeguard your information, no online system can be 100% secure. We recommend using strong passwords and securing your personal devices.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance your experience on the Site
- Analyze website performance and usage trends
- Remember your preferences, such as language or cart contents
You may adjust your browser settings to block or delete cookies. Please note that some features may not function correctly without cookies enabled.
5. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access and obtain a copy of your personal data
- Request correction of inaccurate or outdated information
- Request deletion of your data under certain conditions
- Opt out of receiving marketing communications
- Understand how and why your data is collected and used
To exercise your rights, contact us at support@dowmano.com. We will respond in accordance with applicable data protection laws.
6. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices, technologies, or legal obligations. The most recent version will always be posted on our Site with the effective date noted. Please check periodically for updates.
7. Contact Us
If you have questions or concerns about your privacy or this policy, please contact:
Email: support@dowmano.com
We value your trust and are committed to protecting your data with integrity and transparency.